Server Buddies
Server Buddies info@serverbuddies.com Server Management LiveZilla Live Help
English
Eng
Server Management Spanish
Spa
Providing Dedicated Server Solutions Just a Click AWAY
Home
Services
Order
Support
News
Contact Us
About Us
server management Server Tweaking Server Monitoring HelpDesk Support Security Audit
Empty
Cpanel Support
Plesk Support
Ensim Support
Webmin Support
Directadmin Support
Empty
We Accept
We accept Visa, Mastercard, Discover and American Express credit cards.
Paypal is also accepted. The email address to use to make PayPal payment to us is:
order@serverbuddies.com
Paypal Accepted Paypal Accepted
2Checkout Accepted
30-Day MoneyBack Guarantee!


Empty
Testimonials
This turned out to be more of a training lesson in Security. ServerBuddies could have done it by theirself but was nice enough to chat me through it so I could understand exactly what was involved. They knew all the answers to my questions and were patient with me while I tried to finally get it. If you are looking for an excellent provider, you canít go wrong with ServerBuddies. Thanks!
AidMedia Solutions.
See more reviews
Empty
News

Google Apps bug: You've got (my) mail

09-23-2009

As a result of a bug in a Google Apps e-mail migration tool, some students at Brown University found other students' e-mail in their in-box over the weekend as Google was moving their e-mail from Exchange to Gmail, Google confirmed last week.

The problem affected a "handful" of organizations that use Google Apps, a spokesman said. He declined to specify how many were affected or how many individual users were affected.

Brown University newspaper the Brown Daily Herald reported that e-mail for 22 students was misdirected starting last week, that the university notified Google about it, and it was fixed within 4 days.

However, the Google spokesman said the company found out about the problem last week, disabled the affected accounts within hours, and then restored the accounts within a day.

"A very small number of Google Apps domains using the IMAP migration tool last weekend encountered a bug that caused a handful of their users' mail to be migrated to the wrong accounts," the spokesman said in a statement. "We quickly identified and fixed the issue, which affected less than 0.002 percent of users, and worked with the organizations to restore the affected accounts to their original state. We have extensive safeguards in place to ensure that users' mail is safe, and we're confident this was an isolated incident."

Donald Tom, director of IT support services at the school, complained to the newspaper that the school was not notified before the affected e-mail accounts were suspended. However, he did praise Google for moving swiftly to fix the problem.

Asked to respond to that criticism, the Google spokesman said: "In this case we made the judgment call that the safest and most expedient course of action for the affected users was to suspend affected accounts as soon as possible. In our conversations with our customers, they've appreciated our prompt actions and have been satisfied with the outcome."

This article was first published as a blog post on CNET News.

Remember, we listen to you! Any comments/suggestions should be sent to info@serverbuddies.com.

 
RedHat Support Debian Support Gentoo Linux Support FreeBSD Support Fedora Support Ubuntu Support CentOS Support SuSe Support
Home | Services | Order | Support | News | About Us | Contact | Site Map | Refund & Privacy Policy | Blog